FAQs
Personalized Migraine Treatment, Made Simple
What kind of provider will I see?
At TeleHeadache, you’ll be treated by a licensed medical provider with specialized training in neurology and headache medicine. Our clinicians have extensive experience diagnosing and managing migraines and related headache disorders using evidence-based protocols. Your care is always personalized and medically sound.
Are the medications safe?
Yes. All medications we prescribe are FDA-approved and supported by the latest clinical guidelines for migraine prevention and treatment. Your provider will tailor your treatment plan based on your individual health profile, and we closely monitor for safety, side effects, and effectiveness throughout your care journey.
Can I cancel anytime?
Absolutely. We offer a flexible month-to-month subscription with no long-term commitment. You can cancel at any time through your patient portal, and you’ll continue to receive care until the end of your current billing cycle—no hidden fees or hassles.
Is this covered by my insurance?
TeleHeadache is currently a self-pay service and does not bill insurance directly. However, we do recommend uploading your insurance card in the patient portal, as medications may be covered by your pharmacy benefit depending on your plan.
Clinical & Treatment-Related
What types of headaches do you treat?
TeleHeadache specializes in the diagnosis and treatment of migraine, including chronic and episodic types, as well as tension headaches, hormonal migraines, cluster headaches, and new daily persistent headache (NDPH). Whether you’re dealing with monthly migraines or daily headache symptoms, our expert providers deliver personalized virtual headache care tailored to your specific needs.
Do I need a prior diagnosis to start treatment?
No prior diagnosis is required. At TeleHeadache, our licensed providers perform a comprehensive virtual evaluation to determine the cause of your headaches. Whether you’ve never seen a headache specialist or you’re looking for a second opinion, we’ll develop an individualized migraine treatment plan—no referral or medical history required.
Can I get refills or manage my current migraine medication with you?
Yes. If you’re already taking migraine prevention or acute treatment medications, our clinicians can continue, adjust, or optimize your current regimen—after reviewing your health history and treatment goals. We also offer online prescription refills for migraine medications as part of your subscription.
Do you offer non-medication or holistic treatment options?
Absolutely. While we use evidence-based medications, our providers also guide you through non-pharmacological migraine treatments, including lifestyle changes, trigger management, supplements, sleep optimization, and stress reduction techniques. Our approach is integrative—combining medical science with practical wellness strategies.
What if my migraines don’t improve?
If your symptoms persist or worsen, your provider will reassess your diagnosis and adjust your treatment plan accordingly. We don’t believe in one-size-fits-all care. You’ll receive ongoing support, follow-up visits, and expert modifications to ensure we’re moving toward long-term migraine control—even if it takes a few rounds of adjustment.
Telehealth & Access
How do virtual visits work?
While virtual visits are not required, TeleHeadache offers convenient, secure video visits from the comfort of your home. After you sign up, you’ll complete a brief intake form and if you want, schedule your virtual appointment. During the visit, your provider will conduct a thorough headache evaluation, discuss your symptoms and triggers, and create a personalized migraine treatment plan. No travel, no waiting rooms—just expert care made easy.
Can I message my provider between visits?
Yes. Your subscription includes secure messaging with your provider for follow-up questions, medication adjustments, or symptom updates between appointments. This ensures continuity of care and fast answers when you need them. Our team believes in proactive communication to help you stay in control of your migraine symptoms.
Is TeleHeadache available in my state?
We’re currently available only in Florida. However, we are expanding across the U.S. and coming to your state soon. Our providers are licensed to practice headache and migraine care via telemedicine in multiple states. When you sign up, we’ll automatically confirm whether we can treat you based on your location. If we’re not live in your state yet, you can join our waitlist to be notified as soon as we launch near you.
How soon can I get started?
You can begin care as soon as Now. Complete your patient intake information and questionnaire within minutes. Medications (if prescribed) are sent directly to a preferred Specialty Pharmacy. With online headache treatment, there’s no waiting months for a neurology referral—we make expert migraine care fast, accessible, and stress-free.
Billing & Subscription
What does the subscription include?
Your monthly TeleHeadache subscription includes everything you need for comprehensive virtual migraine care:
- An initial intake questionnaire that is thoroughly reviewed by licensed medical providers using protocols developed by Headache Specialists with decades of experience
- Your receive your headache subtype diagnosis
- Unlimited secure messaging
- Prescription management and refills
- Personalized treatment planning
- Discounted virtual visits
This all-inclusive model at $35/month gives you direct access to a headache specialist without surprise costs or waiting for in-network neurologists. The total $420 a year is less than 1 in person Neurologist visit would cost (without insurance).
Are there any additional costs?
TeleHeadache is transparent and straightforward. Your monthly fee covers all clinical services. The only additional costs you might encounter are Pharmacy charges for medications (paid directly to the pharmacy)
Can I use HSA/FSA to pay for this?
It may be possible. Because our services are considered qualified medical expenses, some patients can submit their TeleHeadache receipts to their Health Savings Accounts (HSA) or Flexible Spending Accounts (FSA) for reimbursement. This is variable and dependent on your plan.
Women-Specific & Lifestyle Concerns
Do you treat hormonal or menstrual migraines?
Yes. TeleHeadache specializes in managing hormonal migraines, including those linked to the menstrual cycle, birth control, perimenopause, and other hormonal shifts. These types of migraines often require unique strategies, and our providers are experienced in offering personalized treatment plans for menstrual migraines—from preventive therapies to cycle-specific interventions.
Is this safe during pregnancy or breastfeeding?
Safety is our top priority. If you are pregnant, trying to conceive, or breastfeeding, our providers will carefully select treatments that are appropriate for each stage. We follow evidence-based guidelines to recommend safe migraine medications during pregnancy and can also explore non-drug therapies when needed. Be sure to let your provider know your reproductive status so we can tailor your care accordingly.
Can you help with migraines triggered by stress, sleep, or diet?
Absolutely. Many patients experience migraine triggers related to lifestyle, including stress, poor sleep, dehydration, caffeine, or certain foods. Our providers will work with you to identify and manage these triggers using both medical treatment and holistic migraine prevention strategies. We emphasize long-term control, not just short-term relief.